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Service Cloud Voice Implementation

Service Cloud Voice Implementation

Contact center agents are better able to sell, retain, and support customers with our Service Cloud Voice services for Salesforce CRM

Price will vary based on the scope of each project

Our base services include:

  • Enable Service Cloud Voice in Salesforce environment

  • Set up Account/Contact screen pops for inbound calls

  • Click to dial

  • Call recording if available

  • Agent Dashboard

  • Supervisor Dashboard

  • Configure Salesforce page layouts to include Service Cloud Voice functionality

  • Assign related permission sets to users

  • Test the integration

  • Deploy

Additional services offered:

  • Advanced VOIP functionality

  • Service Cloud Voice Training

What's Included

We offer Managed Services to keep Service Cloud Voice working smoothly and aligned with your organization

Important Considerations

Related Success Stories

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