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Service Cloud Voice Implementation
Contact center agents are better able to sell, retain, and support customers with our Service Cloud Voice services for Salesforce CRM
Price will vary based on the scope of each project
Our base services include:
Enable Service Cloud Voice in Salesforce environment
Set up Account/Contact screen pops for inbound calls
Click to dial
Call recording if available
Agent Dashboard
Supervisor Dashboard
Configure Salesforce page layouts to include Service Cloud Voice functionality
Assign related permission sets to users
Test the integration
Deploy
Additional services offered:
Advanced VOIP functionality
Service Cloud Voice Training
What's Included
We offer Managed Services to keep Service Cloud Voice working smoothly and aligned with your organization
Important Considerations
Related Success Stories
ready to chat? let's connect!
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