Five9 Phone System Integration with Salesforce
Contact center agents are better able to sell, retain, and support customers with our Five9 integration services for Salesforce CRM
Price will vary based on the scope of each project
The Five9 Plus Adapter for Salesforce enables integration of the Five9 Cloud Contact Center with Salesforce CRM. The Five9 integration with Salesforce enhances the ability of contact center agents to sell, retain, and support customers.
Our base services include:
Install Five9 app in Salesforce environment
Configure app to connect and integrate with client Five9 system
Set up Account/Contact screen pops for inbound calls
Click to dial
Call recording if available
Agent Dashboard
Supervisor Dashboard
Configure Salesforce page layouts to include Five9 functionality
Assign related permission sets to users
Test the integration
Deploy
Additional services offered:
Advanced VOIP functionality
Five9 App Training
What's Included
We offer Managed Services to keep VOIP integration solutions working smoothly