Improve CX During Industry Uncertainties
In 2022, businesses must continue to prioritize agility and personalization in their customer experience (CX) ...
Blog
Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.
Executing Your Account Plan in Salesforce
Since a living account plan is an ongoing, dynamic document, the final step in ensuring ...
Selecting a Salesforce Implementation Partner
Once you've decided that Salesforce.org is the right CRM solution for your organization, the next ...
Salesforce Flow
Salesforce Flow is a comprehensive platform for creating and managing automated processes and workflows within ...
Using enablement tactics to turn all reps into MVPs
In the coming year, sales organizations are facing various challenges such as working remotely, changing ...
Innovating At The Speed of Your Customer – Iterative Building
Success in the Fourth Industrial Revolution requires a different mindset and operating model. The key ...
Salesforce Self-Service: It’s a Game Changer
Self-service channels, such as a help center, customer portal, and customer community, can provide customers ...
Time Tracking Solutions in Salesforce
Does salesforce have a time tracking solution? Want to know how you can track time ...
Salesforce My Domain Change Pre-Deployment Checklist
Example Pre-Deployment Checklist Allowlists—Update your allowlists for any new domains. Custom Visualforce pages or custom ...
Alumni Relations and Fundraising With Salesforce
Gordon College, a Massachusetts-based institution, faced a challenge in managing information, engagement, and outreach with ...
Innovating At The Speed of Your Customer – Explore and Validate
We’re living through a period of profound transformation framed by rapid technological innovation and new ...
Salesforce Customer 360 Overview
Summit is pleased to introduce Salesforce Customer 360. Salesforce Customer 360 is a suite of ...
