Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Salesforce Journey Builder Entry Sources

Marketing Cloud Connect Formula Field Changes

To improve synchronization between Sales, Service Cloud, and Engagement, you can no longer use a ...
Summit Blog Salesforce Commerce Marketing Insights

Manage and Share Content in Salesforce Marketing Cloud Social Studio

Streamline Your Social Media Strategy with Social Studio Publish. Social media management just got a ...
Summit Blog Salesforce Lightning Migration

Automatic Deployment of Enhanced My Domains Coming to Salesforce Beginning January 2023

Spring ’23 release deployment starts in January 2023 (sandboxes) and February 2023 (production). With this ...
Summit Blog Cross Functionality and Excellent CX Experiences

Increasing Cross-Collaboration for Better Customer Experiences

To achieve exceptional customer experience (CX), organizations must prioritize cross-functional collaboration and focus on understanding ...
Summit Blog Slack Process Automation Inside and Outside of Salesforce

New Integrations for Slack – Summer ’22 Release

When Salesforce acquired Slack in 2021, the SVP for Slack at Salesforce, Rob Seaman, stated ...
Summit Blog Salesforce Journey Builder Entry Sources

What’s the difference between Marketing Cloud and Pardot?

Salesforce Marketing Cloud and Salesforce Pardot are both marketing automation platforms designed to improve your ...
Summit Blog Key Elements of Narrative for your Content Marketing

Key Elements of Narrative for your Content Marketing

From the earliest times, people have been drawn to stories. Cave drawings, fairy tales to ...