Cross Functionality and Excellent CX Experiences
CX professionals or teams that collaborate cross-functionally are 27% more likely to have a high ...
Blog
Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.
What is Customer 360 And What Can It Do For You?
Salesforce Customer 360 is the suite of products and services that provide you with a ...
Personalizing the Fan Journey to Build Lasting Relationships Through Value
Loyalty is a commodity in short supply. Sports brands are no stranger to the struggle ...
Salesforce Marketing Cloud’s New Capabilities
Salesforce Marketing Cloud has introduced new features to enhance real-time personalization, automation, and intelligence in ...
Creating a Sales Plan
Creating a sales plan is a crucial aspect of achieving your revenue targets. To make ...
Customer Data – Your Strategic Advantage
Information is the engine that powers much of our modern economy. Superior data analysis confers ...
Increasing Cross-Collaboration for Better Customer Experiences
To achieve exceptional customer experience (CX), organizations must prioritize cross-functional collaboration and focus on understanding ...
