Community Development Accelerator Featured Image

Community Development Accelerator

Accelerate community development with our system for permits, inspections, and a constituent portal.

Streamline Community Development for Planning and Permitting

Government agencies across the country are looking for ways to provide better digital citizen services. At the same time, Communities are realizing the growing importance of easy, efficient citizen services like user-friendly permitting. They want a user-friendly portal for businesses and citizens, including resources and guidance around the permitting process.

We understand the challenge. We need to improve the planning and permitting process because...

  • Agencies have insufficient staff to handle the building permits workload

  • Old, paper-based methods create long permitting wait times with substantial backlogs

  • Agencies have finalized building permits with incomplete final occupancy inspections

  • Agencies are unable to track building code violations to perform follow up inspections

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A Modern Approach

Modernizing the permit process to provide a faster, more effective way of conducting business is the new normal. It is now expected that a mobile/remote work force is here to stay. In addition to processing and managing permits, inspections, and certificates of occupancy, as well as other agency approvals, citizens, property owners, and contractors now have the expectation that they can do many other online functions without having to visit an office. Things such as:

  • Schedule inspections online

  • Access permits online to check on Permit application status or Inspection results

  • Permit and Certificate of Occupancy issuance conditions and results

  • Code enforcement based on established ordinances and regulations

If you are looking to operate your Permit Department at its full potential by standardizing, digitizing, and unifying more operational and customer service processes, we can help! We provide a digital transformation solution for your processes that is developed with the input of subject matter experts and real-world users. It serves as a repository of best-practices and is the manifestation of efficiency, productivity, and security for government agencies.

Meet our Building Permits Solution

Our solution for Community Development is the answer to the issues that Planning, Permitting, and Code Enforcement teams tackle every day. We built this solution to address the needs of Community Development teams and agencies. It is easy to use, feature rich, and covers most organizations’ immediate needs with ample room for growth. Most importantly: It is a turn-key solution, ready to use today for:

  • Online Permit Application submission

  • Project Management

  • Permit Application Tracking

  • Permit Application Status Check

  • Paperless Routing of Documents

  • 24/7 Accessibility

  • Offline Access for Mobile Inspectors

  • eSignatures

  • Online Payments Processing

Ready to Chat?

Get a jumpstart by connecting with one of Summit's Salesforce Certified Experts today.

614-859-6543

A solution as unique as your community

Unlike other software providers, with our application on the Salesforce platform, you become part of a worldwide, multi-billion-dollar ecosystem that offers a diverse global resource pool and expands your organization's reach beyond a proprietary application. There’s no organization like yours, so why not configure a solution that’s tailored to your precise needs? Here is a short list of what you can do with our Community Development solution:

  • Online Planning & Permitting

    Without leaving their homes, offices or construction sites, citizens and contractors can:

    • Submit permit application with supporting documents
    • Obtain permits on projects requiring no review
    • Obtain permits after review and approval
    • Check project status
    • Request inspections
    • Sign documents with eSignature
    • Pay fees with automated fee calculations
  • Project Management

    • Assign projects to multiple agencies with different review times
    • Assign projects and tasks to specific staff
    • Easily monitor projects with dashboards and automated reminders
    • Manage approval processes from external agencies such as Public Health and Sanitation

  • Fast and Error-Free Project Intake

    • Retrieve data by address, by property owner, or by project applicant
    • Ensure all required information and documents are provided with application
    • Easy project descriptions and definitions – pre-built lists for occupancy group, construction type
    • Verify contractor licensing with the state database – if available by state
    • Verify bond, workers' compensation, insurance, and other permitting requirements against the state database – if available by state
    • Verify business license against the jurisdiction’s database – if available by jurisdiction

  • Inspections and Code Enforcement

    • Conduct field inspections with remote (connected and offline) capabilities
    • Code enforcement based on land use and zoning ordinances – or any other regulations

  • Dashboards

    Measure the success of your department over the course of the year and year over year

Download Data Sheet

Solution Gallery

EH Permit Application
EH Route Planning
Summit's Salesforce Certifications

As a firm specializing in Salesforce project work, we place a high value on obtaining and maintaining Salesforce certifications for the various Salesforce products we support and services we offer. Our team has obtained over 60 certifications spanning over 20 unique areas of certification. Every member of our delivery team holds at least one certification, and many team members have earned more than five.

"Easy to Work With"
Angie W.

Northwoods worked with Summit to help migrate our Microsoft Dynamics CRM system to Salesforce.  Mike and his team were extremely knowledgeable, thorough, and easy to work with.  They were able to help us configure the system to handle complex business processes while making the system easy for end users.  They were also able to migrate all our legacy Dynamics data to the new Salesforce system.  Summit helped train our technical team on Salesforce administration while keeping the project on time and under budget.  I highly recommend Summit for any Salesforce-related project.

"Mind Blowing!"
Rachael H.

As a leader of a small non-profit aimed to scale rapidly and efficiently, I knew it was critical to transition from antiquated spreadsheets to a sophisticated CRM. We dabbled in Salesforce on our own the year prior. To put it mildly, I was terrified to go there again. Mike and his team at Summit met my apprehension with confidence and reassurance. They were timely, efficient and positioned us to utilize Salesforce in ways we hadn’t imagined. Every day I’m in awe of what Salesforce can do; to Mike’s credit for imparting his wisdom. Summit has positioned us for unprecedented opportunities at Walk with a Doc. Thank you!

"BEST Salesforce Consultant Available"
Catherine Z.

We went through 3 consultants before finding Summit. The difference was night and day, and the cost was very reasonable. They helped us get our Communities up and running in less than a week (after 2 other teams essentially dragged their feet for 9 months - yes, 9 months!). We are ecstatic! We also have Managed Services with them, for a few hundred bucks a month they are our go-to for anything Salesforce. The team is INSTANTLY responsive - like within 2 minutes. I have experienced other consultants and can tell you, there is no comparison. Hire Summit!

"Did a Wonderful Job"
Paige B.

We have primarily been using Salesforce for our sales team. Recently we decided to bring our support team on and Summit did an awesome job helping us get everything set up the way we needed.

"Great Learning and Implementation"
Annette H.

Great experience with Summit. They are very knowledgeable about Salesforce and their turn around is outstanding. I am looking forward to working Part 2 of our plan with them.

"Transformation Data w/ Excellent Service"
Kay W.

The skill set and knowledge that Mike Leibrand has brought to this project far surpasses our initial expectation- especially since our initial contact with Salesforce corp. was challenged in regards to utilizing training videos to suit our scope and need. Mike has been helpful in supporting our team with a custom solution in order for us to be able to serve our community better. He is timely and professional, and eager to learn about the why before telling us the what.

"Made our Dream CRM a Reality!"
Matt S.

Mike and his team at Summit Tech made our Salesforce dream a reality. As a small non-profit on a limited budget with very specific CRM needs we were challenged to find a suitable Salesforce partner. Fortunately we were introduced to Summit Tech, and from day one they made the formidable task of implementing Salesforce doable (and even enjoyable!). Mike is a pro, from his accessibility and communication to industry knowledge and attitude, he never said 'no' to a request. When we encountered hiccups along the way he took the time to trouble shoot and make fixes, even when it was outside the original scope of the project. We didn't deviate from the project timeline or budget, which says a lot considering our custom needs for data collection/reporting, donor communication, and third party plug-ins. If you are considering implementing Salesforce or have any Salesforce needs, I highly recommend Mike and his team.

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