Why Salesforce Managed Services Matter to Your Business
Building and maintaining a Salesforce org is serious business, requiring careful planning and expert support to achieve long-term success. But managing Salesforce entirely in-house is expensive and hard to scale.
Recruiting and retaining certified Salesforce administrators, developers, and architects drains budgets, and when resources are stretched thin, adoption lags, projects stall, and ROI suffers.
The hidden costs add up quickly:
- Low adoption undermines Salesforce ROI
- Poor data quality erodes trust in reporting and forecasts
- Overloaded IT teams spend more time on support tickets than on innovation
- Underused features and delayed enhancements stall progress
- A growing project backlog frustrates users and slows time-to-market
The result? Salesforce risks becoming a costly system of record instead of the growth driver it’s meant to be. This is where outsourcing Salesforce management to Summit makes the difference.
A Summit-Tier Salesforce Managed Services Provider (MSP)
As a Salesforce Summit-Tier Partner—the highest designation in the Salesforce ecosystem—Summit delivers the depth, scale, and certified expertise that only top partners can provide.
With our Salesforce Managed Services, you gain access to a complete team of certified specialists in administration, development, architecture, integrations, and user support—at a fraction of the cost of hiring and retaining equivalent in-house resources.
Our certified Salesforce experts:
- Proactively manage, monitor, and secure your Salesforce environment every day
- Provide responsive end-user support to boost adoption and data quality
- Continuously enhance your Salesforce environment with automation, release management, and new features
The Summit Managed Services team includes Salesforce consultants, business analysts, administrators, developers, and support staff who work collaboratively to deliver end-to-end coverage. From improving user adoption and data quality to building integrations and scaling complex orgs, we ensure your platform continues to deliver sustained value.
We don’t just keep Salesforce running; we continuously evolve it so it grows with your business and drives measurable ROI.
A Trusted Salesforce Summit Partner Delivering 1,100+ Successful Projects
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Summit's Salesforce Certifications
As a firm specializing in Salesforce project work, we place a high value on obtaining and maintaining Salesforce certifications for the various Salesforce products we support and services we offer. Our team has obtained over 60 certifications spanning over 20 unique areas of certification. Every member of our delivery team holds at least one certification, and many team members have earned more than five.
What You Gain With Summit’s Salesforce Managed Services
When you partner with Summit for Salesforce Managed Services, you don’t just get system support; you gain measurable business value:
- A secure, optimized Salesforce platform you can rely on every day for stability and performance
- Higher adoption and cleaner data, giving leadership the accurate reporting and insights needed to make confident decisions
- Faster innovation and continuous improvements that accelerate time-to-value, eliminate backlogs, and keep Salesforce evolving with your business
- Scalable expertise on demand—all the benefits of certified Salesforce specialists without the cost, risk, or overhead of expanding your internal team
By outsourcing Salesforce management to a Salesforce Summit-Tier Partner, your team can focus on core operations while knowing the platform is being actively maintained, supported, and strategically optimized to deliver maximum ROI.
Who Benefits Most from Salesforce Managed Services?
Salesforce Managed Services are the ideal solution for organizations that rely heavily on Salesforce but need ongoing expertise to keep the platform performing at its best. Summit’s services deliver the most value for:
- Organizations needing continuous, comprehensive support post-go-live to maintain peak system performance and evolve Salesforce as business needs change.
- Teams requiring rapid responses to production issues or data errors, ensuring minimal disruption to daily operations.
- Businesses seeking long-term strategic guidance to align Salesforce with growth goals and maximize ROI.
- Companies looking to reduce reliance on overburdened internal resources, freeing IT and admins to focus on innovation rather than maintenance.
- Executives who need trusted data, high adoption, and measurable business results to make confident business decisions.
- Fast-growing or complex organizations, where scaling Salesforce usage, adding Clouds, or meeting compliance standards requires specialized expertise.
Whether you’re a scaling SMB, an enterprise with multi-cloud complexity, or a leadership team demanding reliable ROI, Salesforce Managed Services ensure your platform delivers sustained value.
Why Choose Summit’s Salesforce Managed Services?
Choosing the right Salesforce partner is essential for ongoing support and optimization of your Salesforce solutions.
As a Salesforce Summit-tier Managed Services Provider (MSP), Summit combines certified expertise, strategic vision, and proactive support to ensure your Salesforce platform continuously delivers business value.
We deliver comprehensive Salesforce services and manage the entire project lifecycle from planning to delivery, ensuring your entire org is supported with robust, scalable managed services that maximize efficiency and productivity.
The Summit Difference
With a full team of certified administrators, developers, and architects supporting you every day, we go beyond basic maintenance to keep Salesforce optimized, adopted, and aligned with your long-term goals.
Peace of Mind
Rest assured that your Salesforce environment is always operational, secure, and well-maintained with responsive, comprehensive support. Our proactive monitoring, health checks, and security audits reduce downtime, prevent issues, and keep your business running smoothly.
Expert Guidance
Benefit from strategic advice and forward-looking insights that keep your Salesforce instance aligned with your business vision. From roadmap planning, Salesforce Center of Excellence (CoE) guidance, and governance best practices to release management and new feature adoption, our certified Salesforce experts help you maximize innovation, efficiency, and ROI.
Flexibility and Scalability
We adapt as your business grows, providing enhancements and support as your Salesforce usage evolves. Whether you’re expanding into Sales Cloud, Service Cloud, Experience Cloud, CPQ, or Marketing Cloud, our services scale with you—without the overhead of hiring or managing a larger in-house team.
Dedicated User Support
Our team ensures your end users are fully supported with fast resolutions, responsive assistance, and practical training resources. The result? Higher adoption, cleaner data, accurate reporting, and greater confidence in Salesforce across your organization.
Marketing Cloud Account Engagement Managed Services
Generate quotes, proposals, contracts and other documents from Salesforce CRM merging CRM data into the document.
Salesforce CRM Managed Services
Achieve organizational alignment, application integration, efficient automation and capitalize on the latest features with expert training with Managed Services.
Salesforce Managed Services for Government
Summit understands that a dynamic Salesforce implementation evolves with your public sector organization. Our services ensure that your Salesforce journey is continually optimized.
Salesforce Education Cloud Managed Services
Properly maintain advancement solutions, SIS, finance and LMS integrations, student recruiting and portals, student success, and more.
Salesforce Managed Services for Nonprofits
Ensure Salesforce Nonprofit cloud integrations, custom development, training, and support continue seamlessly with Managed Services.
Salesforce Clouds and Solutions We Support
Summit’s Managed Services extend across the full Salesforce ecosystem, including:
- Sales Cloud – Pipeline management, forecasting, and sales process automation
- Service Cloud – Case management, knowledge base, and omni-channel support
- Marketing Cloud and Pardot – Campaign automation, lead nurturing, and ROI tracking
- Experience Cloud – Customer and partner portals, branded digital communities
- Revenue Cloud / CPQ – Quoting, pricing, and contract lifecycle management
- Analytics & Tableau CRM – Advanced reporting, dashboards, and actionable insights
- System Integrations and Custom API Integrations – Connect Salesforce with your existing business systems through robust system integrations and custom API integrations.
This breadth of coverage ensures your Salesforce investment delivers value across every department.
From Reactive Support to Proactive Growth
Salesforce should be more than “software to maintain.” With Summit’s Salesforce Managed Services, you gain a continuously optimized, scalable, and strategically aligned platform—one that delivers measurable ROI and empowers your teams to do more.
Ready to get more from Salesforce? Contact Summit today to learn how Summit can support your business.
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Salesforce Managed Services Frequently Asked Questions (FAQs)
We understand you may have questions about partnering with a Salesforce Managed Services Provider. Here are answers to some of the most common inquiries from business leaders considering Salesforce managed services.
What are Salesforce Managed Services?
Salesforce Managed Services are ongoing, outsourced services where a trusted Salesforce Managed Services Provider (MSP) manages your day-to-day administration, user support, platform enhancements, and long-term strategy. The goal is to keep Salesforce continuously optimized, secure, and aligned with business objectives—maximizing ROI.
