2.5 hrs / mo Salesforce Certified Admin
Salesforce Strategic Consultation
Reports and Dashboards
User Admin, Security, Roles, Groups, Profiles
Custom Objects & Fields
Workflows and Approvals
Custom List Views and Page Layouts
Email & Quote Templates
User Training and Helpdesk
Salesforce1 Mobile Setup
8 hrs / mo Salesforce Certified Admin
All Silver Features plus
App Exchange Product Installation and Configuration
Gmail or Outlook Integration
Bulk email platform integration
Sales and Service Console Configuration
16 hrs / mo Salesforce Certified Admin
All Gold Features plus
Salesforce Integration to 3rd Party Apps via Integration Platform or Connector
Salesforce Business Analysis, Gap Analysis, Data Analysis and custom project plans
Community Cloud Support
Marketing Cloud Support
Custom Apex or Lightning Development
Protect -and grow- your Salesforce investment
After making a significant investment implementing Salesforce, importing data and training users, it is important to ensure that Salesforce functionality keeps up with your organization.
To ensure that your Salesforce implementation stays aligned with the needs of your business it needs regular attention. Your business will have needs for new reports and dashboards. New employees will join and need training. And with Salesforce updates three times per year, there are always new features and functionality that should be evaluated and potentially leveraged to maximize the value returned from your investment in Salesforce.
To maximize user adoption and eliminate the risk that come with self-administering your Salesforce implementation, we strongly recommend that you consider one of our Salesforce managed services plans.
How our Salesforce Managed Services helps reduce costs and extends the life of your implementation
Our service team is based in Columbus, Ohio and we have earned multiple Salesforce certifications including Application Architect, Data Architecture and Management Designer, Pardot Specialist, Marketing Cloud Email Specialist, Platform Developer, Advanced Administrator and Platform App Builder. The cost of employing a single resource with these skills can be upwards of $100,000, and without in-house Salesforce expertise to recruit and manage them, how would you know you are getting a good value?
With the purchase of one of our Salesforce Managed Services plans, your organization is assigned a single Salesforce certified administrator who is familiar with your business and Salesforce implementation. They would have access to numerous additional Summit resources including developers, analysts and marketing and sales automation specialists who will enable your consultant to make specific recommendations and optimizations based on your needs. We don’t simply maintain your Salesforce, we continuously improve it with customizations based on your feedback and the three annual Salesforce releases. After an initial optimization, we meet regularly with your team to create a roadmap for future improvements based on the needs of your organization. Our extensive knowledge about the entire Salesforce family of products, AppExchange apps and third party solutions will be invaluable when the time comes to add to your solution.
You can focus on growing your business knowing that your Salesforce is in good hands, your data is secure, your users are trained and productive and your management team is getting the reports and dashboards that allow them to manage and guide your organization. A healthy, up to date, professionally managed Salesforce implementation will allow you to leverage all that Salesforce has to offer, while preventing the need for massive updates or replacement in the future.