A Salesforce Managed Services Provider (MSP) is a third-party company that provides ongoing support, maintenance, and management for Salesforce implementations. MSPs typically offer a range of services, including configuration, customization, integration, data management, and user support.
MSPs can be useful for companies that do not have the resources or expertise to manage their Salesforce implementation in-house on an ongoing basis. They can provide the necessary support and guidance to ensure that the Salesforce platform is running smoothly and efficiently, and can help a company get the most out of their investment in Salesforce.
MSPs may offer different levels of service, such as basic support, advanced support, and premium support, depending on the needs of the customer. Some MSPs may also offer additional services, such as consulting or training, to help a company optimize their Salesforce implementation.
Salesforce managed services cover a comprehensive variety of activities aimed to ensure proper Salesforce CRM performance and prevent system downtime or issues. Being a Salesforce managed services provider, Summit Technologies helps companies maintain and evolve Salesforce solutions in line with their growing business needs.
Overall, a Salesforce MSP can be a valuable resource for companies looking to get the most out of their Salesforce platform and improve the efficiency and effectiveness of their business operations.
What are the benefits of hiring a Salesforce Managed Services Provider?
A Salesforce Managed Services Provider (MSP) can help your business in a number of ways:
Ongoing support and maintenance: A MSP can provide ongoing support and maintenance for your Salesforce implementation, ensuring that the platform is always running smoothly and efficiently.
Customization and configuration: A MSP can help you customize and configure your Salesforce implementation to meet your specific business needs and goals.
Integration: A MSP can help you integrate Salesforce with other systems and platforms, such as your CRM or marketing automation tools, to create a seamless workflow.
Data management: A MSP can assist with data management tasks, such as importing and exporting data, setting up data governance policies, and maintaining data quality.
User support: A MSP can provide support to your users, helping them with any issues or questions they may have about using Salesforce.
Overall, a Salesforce MSP can help your business get the most out of your Salesforce investment and improve the efficiency and effectiveness of your business operations.
Salesforce’s MSP Partner Program is designed for firms that are inspired to lead the next phase of innovation and help their clients connect with their customers in entirely new ways by offering managed Salesforce services. Different from Consulting partners who engage with customers during sales and implementation, Managed Service Partners offer activities post-enrollment.
Summit Technologies, a Salesforce Consulting Partner, provides Salesforce Admin services, Salesforce Admin support, managed services, custom Salesforce integration, Salesforce maintenance and more.
As your business grows the demands on your Salesforce instance grows too. Summit Technologies provides reasonable and creative managed service packages that allow us to partner with you and your company and provide the proactive attention and services you need to grow Salesforce to scale how you need it when you need it. Summit Technologies partners with you to ensure that your Salesforce implementation remains aligned with your organization’s goals and business model.
Many Salesforce customers initially deploy Salesforce for one department. Summit Technologies helps bring other departments including customer service, delivery, field service and marketing on the same unified Salesforce platform for maximum ROI. We work closely with our clients to ensure success with Salesforce every step of the way.
Whether you require Salesforce managed services for just a few hours a month or for a serious, hands-on maintenance of your Salesforce instance Summit Technologies can customize a solution for your business.