Salesforce Customer 360 Overview
Summit Technologies is pleased to introduce Salesforce Customer 360
Salesforce Customer 360 is a suite of products and services that helps businesses manage and connect with their customers across all touchpoints. With Customer 360, businesses can access a comprehensive view of their customers, including all their interactions and data, in one unified platform. This centralized data model allows businesses to deliver personalized and connected experiences to their customers across all channels and platforms.
Customer 360 integrates marketing, sales, commerce, service, IT, and analytics into one unified platform, enabling businesses to streamline processes, improve decision-making, automate workflows, and enhance communication and collaboration. With the help of Salesforce solutions partners like Summit Technologies, businesses can customize Customer 360 to fit their specific needs and business model.
In addition, Customer 360 provides real-time insights and metrics through customizable dashboards and reports, helping businesses track key performance indicators and make data-driven decisions. Salesforce Customer 360 can help businesses drive innovation, increase efficiency, and deliver a better customer experience, enabling them to digitally transform their operations.
Simply put Salesforce and Summit Technologies will kickstart your business’s digital transformation in 2023.