The Great Resignation and the IT Skill Shortage
By Shannan Hearne, Summit Technologies Marketing Specialist
The past three years have brought about significant changes in the way organizations approach their workplace policies and structure. Getting and keeping great employees is hard. It is no longer sufficient for companies to offer a single benefit or even a high salary in order to attract and retain top talent. Instead, they must consider a holistic approach to benefits and culture in order to provide a harmonious work-life balance for their employees and an incentive and rewards package that rewards immediate and long term dedication to the company.
The COVID-19 pandemic has contributed to a trend known as the "Great Resignation," in which workers leave their jobs in search of better opportunities. This trend, also referred to as the "Big Quit" or "Great Reshuffle," saw a record 47 million Americans resign in 2021, and the rates have continued to set records in 2022. The IT industry has been particularly hard hit by the Great Resignation, as it is already facing a significant talent gap that has led to increased wage expectations for qualified (and sometimes not-so qualified) candidates.
When a skilled employee resigns, not only is there a loss of valuable knowledge, particularly if the employee has been with the company for a long time, but there are also significant costs associated with finding, hiring and training a replacement. This process can be time-consuming and costly, as existing team members must provide training, which slows productivity and distracts from larger business goals.
To address these challenges, many companies are turning to managed IT or cloud services as a way to alleviate the burden of maintaining an in-house IT team. Managed services provide access to a team of highly skilled professionals who can handle tasks such as monitoring, patching, ticketing, alerting, code repositories, and security, allowing businesses to focus on their core operations.
Managed services can also provide a more predictable and stable cost structure, as they offer fixed monthly fees rather than the unpredictable costs associated with hiring and training new employees or hiring short-term contract solutions on a per project basis. Additionally, managed services providers often have established processes in place to ensure that knowledge transfer occurs smoothly and efficiently, reducing the risk of disruptions caused by employee turnover.
Let’s face facts, the past three years have brought about significant changes in the way organizations approach their workplace policies and structure. To attract and retain top talent, companies must consider a holistic approach to benefits and culture. The IT industry has been particularly hard hit by the trend of the Great Resignation, which has led to increased wage expectations and a talent gap. Managed IT or cloud services can provide a solution to these challenges by offering access to a team of highly skilled professionals and a more predictable cost structure.
Whether you are looking to implement Salesforce for the first time, re-implement Salesforce to adapt to business changes and needs, or maintain your Salesforce ecosystem, Summit Technologies is here to help.