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Managed Services Can Better Your Salesforce Experience

Updated: Dec 30, 2022

Salesforce is the leading CRM for sales, marketing, customer success, and business operations tools. In order to provide the best platform for its users, Salesforce is continuously improving with three seasonal releases per year. To keep pace with the updates, many organizations look to managed services because of its quick error resolution, reliable support, and prevention of company disruption.

what are managed services?

Managed services provides a way for organizations to proactively manage their Salesforce maintenance and updates by keeping a Salesforce certified administrator on retainer for a specific bank of hours per month. This administrator will serve as a partner in maintaining updates, training, and system security, mitigating issues before they become problems, and providing continuous support for your organization's development and growth.

what are the benefits?

Salesforce takes a lot of time, attention, and knowledge to stay in peak condition. Managed services provides a reliable resource with extensive Salesforce knowledge and experience. Your employees will be able to focus on what they do best without having to waste time on system support. A managed services package is perfect for companies that:

  • Own a backlog of Salesforce projects that exceed their team’s workload capacity

  • Prefer long-term partners and reliable relationships at reduced rates for platform assistance

  • Want to outsource ongoing support and training as they grow their business

what are my options?

Summit Technologies offers three managed services packages to support a variety of needs and budgets: Silver, Gold, and Platinum. Each package provides different levels of support, yet all guarantee a high pace of work and fast delivery of results. Click here to learn more about how Summit Technologies' managed services can help your organization.

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