Summit Partner

JustCall

JustCall for Sales Teams

Drive revenue, monitor performance, and ramp new agents with advanced calling, SMS, and AI capabilities.

  • Sales Dialer: Ditch manual dialing - run versatile outbound calling campaigns with an automated dialer to connect with more leads.
  • SMS Campaigns: Supplement your outreach - send targeted messages and follow-ups to leads, and let AI guide you in crafting messages.
  • Conversation Intelligence: Assist your reps with real-time prompts, score every call, and build customized coaching plans to train your team.
  • CRM Integrations: Build integrated calling and SMS workflows with your existing CRM, allowing reps to perform all tasks from a single interface.

JustCall for Service Teams

Deliver a 5-star customer experience with advanced automation and AI-powered features.

  • Inbound Call Management: Drive effective resolution of queries with intelligent call routing, multi-level IVR, and queue callback.
  • Conversation Intelligence: Arm agents with AI-driven insights to keep every interaction on track, receive escalation alerts, and bring in managers.
  • Quality Management: Monitor, analyze, and report on agent interactions and provide team insights & personalized feedback.
  • Deep Integrations: Get context before every call, eliminate manual data entry, and automatically log every interaction with native Help Desk & CRM integrations.
Ready to Solve Challenges of Your Own?

Connect with Summit and count on our Salesforce experts to guide you in the right direction.

JustCall for Operations Teams

Help your teams work smarter with a scalable solution that fits your existing tech stack.

  • User-friendly Interface: Let your teams operate with autonomy & reduce IT dependence with an easy-to-set-up platform.
  • Reporting & Insights: Set up real-time analytics, monitor team performance, and get insights into your conversations.
  • Security & Accessibility: Easily access 100% secure voice, SMS, and AI features across mobile and desktop applications.
  • Seamless integrations: No need for tech adjustments; connect JustCall with your existing CRM, helpdesk, and productivity tools.

JustCall for Marketing Teams

Boost your lead-gen efforts with powerful features centralizing all your communications data with CRM integrations.

  • Voice & SMS: Activate lead-gen with outbound calling capabilities and expand your outreach with SMS automation and bulk SMS campaigns.
  • SMS Copilot: Frame on-brand messages that resonate with your audience using AI-powered SMS Tone analysis and Rephrasing.
  • CRM integrations: Get a 360-degree view of all interactions with leads and prospects in a single unified interface.
  • Local phone numbers: Establish a local foothold for your business, acquire phone numbers with local area codes from 70+ countries.
"Easy to Work With"
Angie W.

Northwoods worked with Summit to help migrate our Microsoft Dynamics CRM system to Salesforce.  Mike and his team were extremely knowledgeable, thorough, and easy to work with.  They were able to help us configure the system to handle complex business processes while making the system easy for end users.  They were also able to migrate all our legacy Dynamics data to the new Salesforce system.  Summit helped train our technical team on Salesforce administration while keeping the project on time and under budget.  I highly recommend Summit for any Salesforce-related project.

"Mind Blowing!"
Rachael H.

As a leader of a small non-profit aimed to scale rapidly and efficiently, I knew it was critical to transition from antiquated spreadsheets to a sophisticated CRM. We dabbled in Salesforce on our own the year prior. To put it mildly, I was terrified to go there again. Mike and his team at Summit met my apprehension with confidence and reassurance. They were timely, efficient and positioned us to utilize Salesforce in ways we hadn’t imagined. Every day I’m in awe of what Salesforce can do; to Mike’s credit for imparting his wisdom. Summit has positioned us for unprecedented opportunities at Walk with a Doc. Thank you!

"BEST Salesforce Consultant Available"
Catherine Z.

We went through 3 consultants before finding Summit. The difference was night and day, and the cost was very reasonable. They helped us get our Communities up and running in less than a week (after 2 other teams essentially dragged their feet for 9 months - yes, 9 months!). We are ecstatic! We also have Managed Services with them, for a few hundred bucks a month they are our go-to for anything Salesforce. The team is INSTANTLY responsive - like within 2 minutes. I have experienced other consultants and can tell you, there is no comparison. Hire Summit!

"Did a Wonderful Job"
Paige B.

We have primarily been using Salesforce for our sales team. Recently we decided to bring our support team on and Summit did an awesome job helping us get everything set up the way we needed.

"Great Learning and Implementation"
Annette H.

Great experience with Summit. They are very knowledgeable about Salesforce and their turn around is outstanding. I am looking forward to working Part 2 of our plan with them.

"Transformation Data w/ Excellent Service"
Kay W.

The skill set and knowledge that Mike Leibrand has brought to this project far surpasses our initial expectation- especially since our initial contact with Salesforce corp. was challenged in regards to utilizing training videos to suit our scope and need. Mike has been helpful in supporting our team with a custom solution in order for us to be able to serve our community better. He is timely and professional, and eager to learn about the why before telling us the what.

"Made our Dream CRM a Reality!"
Matt S.

Mike and his team at Summit Tech made our Salesforce dream a reality. As a small non-profit on a limited budget with very specific CRM needs we were challenged to find a suitable Salesforce partner. Fortunately we were introduced to Summit Tech, and from day one they made the formidable task of implementing Salesforce doable (and even enjoyable!). Mike is a pro, from his accessibility and communication to industry knowledge and attitude, he never said 'no' to a request. When we encountered hiccups along the way he took the time to trouble shoot and make fixes, even when it was outside the original scope of the project. We didn't deviate from the project timeline or budget, which says a lot considering our custom needs for data collection/reporting, donor communication, and third party plug-ins. If you are considering implementing Salesforce or have any Salesforce needs, I highly recommend Mike and his team.

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