Culture of Wellness in Education Powered by Salesforce

Summit Blog Salesforce Lightning Migration

Mental health and wellbeing have become a pressing concern among college students, as evidenced by a study by the Healthy Minds Network and the American College Health Association, which found that student anxiety rose from 17% to 31% in just six years. From preschool to post-graduate studies, students are facing higher levels of stress, anxiety, and depression than ever before.

The COVID-19 pandemic has only made matters worse, with 60% of students reporting difficulty accessing mental health care. This situation has also worsened the equity gap in higher education, particularly among Black and Latino students, with a 20% drop in college applications from disadvantaged students.

One only has to turn on any news channel to see that bullying, suicide, depression, anxiety, and more are all on the rise in all levels of education and with our youth.

Faculty and staff are not immune to these challenges either, as hiring freezes, furloughs, staff shortages, increased workloads, and layoffs have caused added stress, leading some to consider early retirement or leaving teaching altogether. To mitigate these issues, higher education leaders must prioritize individual wellness and create a campus culture that values and promotes wellbeing for everyone.

This can be achieved through various means, such as providing wellness spaces, hiring coaches, offering online tools and noncredit courses, and being proactive in addressing students’ and employees’ needs. For example, Cornell University has created a Health Leaves Coordinator position to support students taking a leave of absence, while Wake Forest University’s Office of Wellbeing leads the campus in making wellness a part of every experience for students, faculty, and staff. Indiana University created a Wellness Story sharing tool so students and faculty could encourage each other to seek wellness in one or more of 8 dimensions of wellness with actions big and small. Classroom wellness initiatives are supported byTeachThought.com. Today everyone is focusing attention on keeping students and staff happy and healthy.

Creating a culture of wellness and having a comprehensive approach to addressing mental health and wellbeing issues is crucial. By doing so, universities can enhance academic performance, retention, satisfaction, enjoyment and graduation rates and support the overall success of their students.

Salesforce empowers colleges and universities to create a culture of wellness for everyone on campus

The Salesforce Education Cloud can help in creating a culture of wellness on campuses and Summit LLC can assist you in creating a healthy learning and working environment using the Salesforce infrastructure.

As a Columbus, Ohio-based Salesforce Consulting Partner, Summit consists of a talented team of Salesforce certified consultants, developers, analysts, and project managers, who specialize in building innovative solutions using Salesforce products including Sales Cloud, Service Cloud, Marketing Cloud, CPQ, Experience Cloud, Nonprofit Cloud, Education Cloud, Pardot, Field Services, and Salesforce Communities. Summit has worked with multiple higher education entities developing custom Salesforce solutions that bridge the gaps not only in student wellness but campus engagement for everyone.

Let Summit help bring custom Salesforce technology to work for your university.

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"Easy to Work With"
Angie W.

Northwoods worked with Summit to help migrate our Microsoft Dynamics CRM system to Salesforce.  Mike and his team were extremely knowledgeable, thorough, and easy to work with.  They were able to help us configure the system to handle complex business processes while making the system easy for end users.  They were also able to migrate all our legacy Dynamics data to the new Salesforce system.  Summit helped train our technical team on Salesforce administration while keeping the project on time and under budget.  I highly recommend Summit for any Salesforce-related project.

"Mind Blowing!"
Rachael H.

As a leader of a small non-profit aimed to scale rapidly and efficiently, I knew it was critical to transition from antiquated spreadsheets to a sophisticated CRM. We dabbled in Salesforce on our own the year prior. To put it mildly, I was terrified to go there again. Mike and his team at Summit met my apprehension with confidence and reassurance. They were timely, efficient and positioned us to utilize Salesforce in ways we hadn’t imagined. Every day I’m in awe of what Salesforce can do; to Mike’s credit for imparting his wisdom. Summit has positioned us for unprecedented opportunities at Walk with a Doc. Thank you!

"BEST Salesforce Consultant Available"
Catherine Z.

We went through 3 consultants before finding Summit. The difference was night and day, and the cost was very reasonable. They helped us get our Communities up and running in less than a week (after 2 other teams essentially dragged their feet for 9 months - yes, 9 months!). We are ecstatic! We also have Managed Services with them, for a few hundred bucks a month they are our go-to for anything Salesforce. The team is INSTANTLY responsive - like within 2 minutes. I have experienced other consultants and can tell you, there is no comparison. Hire Summit!

"Did a Wonderful Job"
Paige B.

We have primarily been using Salesforce for our sales team. Recently we decided to bring our support team on and Summit did an awesome job helping us get everything set up the way we needed.

"Great Learning and Implementation"
Annette H.

Great experience with Summit. They are very knowledgeable about Salesforce and their turn around is outstanding. I am looking forward to working Part 2 of our plan with them.

"Transformation Data w/ Excellent Service"
Kay W.

The skill set and knowledge that Mike Leibrand has brought to this project far surpasses our initial expectation- especially since our initial contact with Salesforce corp. was challenged in regards to utilizing training videos to suit our scope and need. Mike has been helpful in supporting our team with a custom solution in order for us to be able to serve our community better. He is timely and professional, and eager to learn about the why before telling us the what.

"Made our Dream CRM a Reality!"
Matt S.

Mike and his team at Summit Tech made our Salesforce dream a reality. As a small non-profit on a limited budget with very specific CRM needs we were challenged to find a suitable Salesforce partner. Fortunately we were introduced to Summit Tech, and from day one they made the formidable task of implementing Salesforce doable (and even enjoyable!). Mike is a pro, from his accessibility and communication to industry knowledge and attitude, he never said 'no' to a request. When we encountered hiccups along the way he took the time to trouble shoot and make fixes, even when it was outside the original scope of the project. We didn't deviate from the project timeline or budget, which says a lot considering our custom needs for data collection/reporting, donor communication, and third party plug-ins. If you are considering implementing Salesforce or have any Salesforce needs, I highly recommend Mike and his team.

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